World > Europe > Svalbard and Jan Mayen > Svalbard > Hotels in Longyearbyen > Svalbard Hotell | The Vault

Svalbard Hotell | The Vault

Longyearbyen , 500 / 503 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSvalbard Hotell | The Vault is highly recommended by guests for its fantastic central location in the heart of Longyearbyen, where everything is accessible within a five-minute walk and for being directly across from the grocery store. The breakfast is also a highlight with an array of options available that cater to all cultures and dietary needs and with the staff being attentive to guests' needs. The rooms offer a high level of comfort and cleanliness with lovely views from the picture windows and modern and central location. The staff receives high praise for being friendly, helpful and professional and for contributing to a lovely experience. The beds are exceptionally good and amazing, making it a really comfortable place to relax after a long day of adventure. Overall, Svalbard Hotell | The Vault offers a cozy and welcoming atmosphere with spotless clean interiors and a top-notch experience from start to finish.
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Categories

Business Hotel

Hotel with Parking

3-Star Hotel

Room Types

Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

Single Room Providing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.

About Svalbard Hotell | The Vault

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Guest Reviews

8.9

Excellent

Location

Svalbard Hotell | The Vault boasts an excellent location in the heart of Longyearbyen, according to guest reviews. Situated centrally, everything is accessible within a five-minute walk, including restaurants, bars and shops. The hotel is directly across from the grocery store, making it very convenient. Additionally, all tour companies pick up guests right outside the front door of the hotel. The convenient location is also a relief for guests during extremely cold weather. Truly, the hotel is well-located, in the pedestrian street of the city and next to a large selection of restaurants, bars and the supermarket. Overall, Svalbard Hotell | The Vault is highly recommended for its fantastic central location.

Breakfast

One thing guests at Svalbard Hotell | The Vault can agree on is that the breakfast is a hit. With an array of options available, including meats, eggs, cheeses, breads, cereals, waffles, yogurts, fruits and hot & cold beverages, guests enjoy a good breakfast every morning. The buffet provides ample selection to suit all cultures and dietary needs with fresh food every morning. Some guests note highlights such as perfectly scrambled eggs and crispy bacon, while others appreciate the healthy options available. The hotel staff is praised for being attentive to guests' needs during breakfast service. While some reviewers noted that the breakfast could be more extensive or offer more local specialties, overall the breakfast is considered to be delicious and plentiful. Many guests also appreciate the cozy and charming breakfast room.

Rooms

The rooms at Svalbard Hotell | The Vault offer a high level of comfort and cleanliness with lovely views from the picture windows out onto the surrounding landscapes. The modern and central location makes it an ideal place to stay for anyone looking for essential and comfortable accommodations. Some guests thought the rooms were on the smaller side but compensated with cozy and nice decor. Rooms were quiet and temperature control was good, ensuring that guests would have a comfortable night's sleep. Additionally, there were hooks for bags, tea bags and kettle. Some guests even got an upgrade to bigger rooms with sofas and views over the sea. The staff was also praised for being attentive and friendly. Some guests mentioned that they didn't mind the rooms not being cleaned every day and appreciated the option of leaving their belongings undisturbed. The breakfast was also highly recommended. There were few criticisms with only some guests suggesting that staff would benefit from more training and that there should be more places to unpack clothes or put things in the bathroom.

Beds

If you’re looking for a comfortable stay in Svalbard, you can’t go wrong with a visit to Svalbard Hotell | The Vault. According to guests, the hotel’s beds are exceptionally good and amazing, making it a really comfortable place to relax after a long day of adventure. The beds are so comfortable that guests slept just fine during their stay. The linens are great and the rooms are adequate with some mentioning the area of the room being small but sufficient. While some guests noted that the pillows and duvets were of slightly lesser quality, this was easily overlooked thanks to the super cozy beds. The hotel staff were also very friendly and helpful, adding to the overall experience. If you find the beds too soft to your liking, fret not as you can always get used to them over time. All in all, Svalbard Hotell | The Vault offers a comfortable and cozy stay that will make you feel right at home.

Cleanliness

Svalbard Hotell | The Vault offers a welcoming and cosy atmosphere that comes with spotless clean and smart interiors. Guests can enjoy nice and very clean rooms, as well as clean and quiet corridors, thanks to the attentive staff that is always ready to help. The cafeteria is also kept very clean, adding to the overall hygge of the hotel. The rooms are cleaned upon request, which is a thoughtful approach for those who want to enjoy their privacy without the interruption of daily cleaning. Modern and clean, essential but tidy rooms make for a fantastic stay. The hotel's friendly and helpful staff ensures a top-notch experience that starts with the warm and clean environment that guests deserve.

Staff

The staff at Svalbard Hotell | The Vault are highly praised in the guest reviews. They are described as friendly, helpful and professional, going out of their way to assist guests with everything from booking tours to answering questions about the area. The receptionists are singled out for their invaluable assistance with one guest citing a particular woman who followed up with a local tour company on their behalf. The staff also receive high marks for their efficiency, energy and positive attitudes. Many guests mention the excellent service they received, including helpful recommendations for local activities and a great breakfast. Overall, the staff contributes to a lovely experience at this centrally located and newly renovated hotel.

No, Svalbard Hotell | The Vault doesn't have any pool.

No, a spa isn't available at Svalbard Hotell | The Vault.

No, Svalbard Hotell | The Vault doesn't allow dogs.

Yes, parking facilities are available at Svalbard Hotell | The Vault.

No, Svalbard Hotell | The Vault doesn't have a gym.

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